Reference

Everything You've Been Meaning to Ask Us

Got a question about your account, a deposit through PayPal or Venmo, or how withdrawals get processed? This page covers the stuff we hear most — straight answers, no runaround. Access and availability depend on your state law and eligible states.

Account & LoginPayPal · Venmo · Play+Withdrawals ExplainedMobile AccessIdentity Checks
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sea94 Everything You've Been Meaning to Ask Us
WHY THESE ANSWERS HOLD UP

How We Keep This FAQ Accurate and Useful

A FAQ that's out of date is worse than no FAQ at all. Here's what we do to keep these answers current and worth your time.

Written by Ops, Not Marketing

The answers here come from the team that actually processes your payments and handles account support — so they reflect how things work, not how we wish they did.

Updated When the Platform Changes

When a payment flow changes or a new verification step gets added, this FAQ gets updated in the same release cycle — not weeks later after complaints roll in.

Account-Specific Edge Cases Flagged

Where an answer depends on your state or account status, we say so clearly rather than giving a one-size answer that sends you down the wrong path.

SSL-Secured Account Interactions

Every session on sea94 — mobile or desktop — runs over an encrypted connection. Your account data, wallet balance and payment history stay within your session only.

REACH US DIRECTLY

How to Get Help When the FAQ Doesn't Cut It

If something isn't in the FAQ or you need your account looked at specifically, these are the channels we run. Live chat is the fastest path for anything time-sensitive like a pending deposit or an account lock.

Live Chat Open the chat widget from any page in your account. It connects you to a real agent — use this for deposit holds, account flags or anything that can't wait.
Email Support Send your question to our support address from your registered email. Include your account username and the payment method used so we can pull the right records.
FAQ Search Use the search field at the top of this page to find specific answers by keyword — try 'Venmo', 'identity check' or 'mobile session' to jump straight to what you need.

Four Things Worth Knowing Before You Ask

These are structural facts about how the platform works — not marketing numbers. They're here so you have context before reading the FAQ answers below.

Local payment methods: PayPal, Venmo, Play+3
Encrypted account sessions across mobile and desktopSSL
Access paths: mobile browser and full desktop lobby2
English-language support for eligible United States statesen-US
sea94 What Our FAQ Actually Covers

What Our FAQ Actually Covers

We built this FAQ around the real questions that come through our support queue — not a generic checklist. If you're trying to figure out why a Venmo transfer hasn't posted yet, how to verify your identity before your first withdrawal, or whether your browser session on desktop carries over from the mobile version, the answer is here. We've organized it by

the moments that matter: getting in, moving money, and getting help fast. Deposits via PayPal and Venmo typically reflect quickly once the payment is confirmed on your end. Play+ prepaid card loads follow a similar path. Withdrawals move after identity verification clears — that step is a one-time process on your account. Players in Houston ask about the mobile-to-desktop handoff more than

almost anything else; that answer is in the questions section below. Availability depends on local law and which states are currently eligible.

  • PayPal
  • Venmo
  • Play+ Prepaid
  • Mobile & Desktop

Questions We Hear Most From Our Account Holders

These are the six questions that come up again and again in our support queue. If your situation is more specific, reach us through live chat with your account details ready.

Go to your account wallet, select PayPal or Venmo, enter the amount and confirm inside the app. The deposit posts to your balance once the payment clears on the payment provider's end — usually quickly after you confirm.

Check whether the payment completed inside the Venmo or PayPal app first. If it shows as sent there but hasn't posted to your sea94 balance, contact live chat with the transaction ID and we'll trace it.

Identity verification is required before any withdrawal clears. Upload a valid government-issued ID and proof of address through the account verification tab. That step only happens once and unlocks all future withdrawals.

Yes. Your account, wallet balance and any active session state sync across devices. Log in on desktop with the same credentials and everything picks up where you left off — no need to re-enter payment details.

Play+ is accepted for both deposits and withdrawals where your state is eligible. Load your Play+ card, enter the card details in the wallet section, and the transaction follows the same confirmation path as other payment methods.

Access depends on your state's online casino and sportsbook laws. We operate in eligible states only. Check the eligibility prompt when you start your account — it'll confirm whether your state is currently supported.
Reference

FAQ

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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